Terms of Service

1. Introduction

Welcome to the website of Kunming Gaoweichao E-commerce Co., Ltd., located at https://www.gaowei.hair. The website and its related services are developed and operated to provide computer systems design and related services, including computer integrated systems design, together with a reliable e-commerce experience for our customers.

These Terms of Service form a legally binding agreement between you and Kunming Gaoweichao E-commerce Co., Ltd. They describe your rights and obligations when you access the website, browse products, place orders, or use any feature we provide.

Throughout these terms, the words we, us, our, and the Company refer to Kunming Gaoweichao E-commerce Co., Ltd. The words you and your refer to any individual or entity that accesses or uses the website.

2. Acceptance of Terms

By accessing or using the website, you confirm that you have read, understood, and agree to be bound by these Terms of Service and by our Privacy Policy. If you do not agree with any part of these terms, you must not access or use the website.

You also confirm that you are at least 18 years of age, or that you have the consent of a parent or legal guardian, and that you have the legal capacity to enter into this agreement. If you are using the website on behalf of a company or organization, you confirm that you have the authority to bind that entity to these terms.

Your use of the website is voluntary. If you do not agree to these terms or to any future revision of them, your sole remedy is to stop using the website and to close any account you may have created.

3. Definitions

For the purposes of these Terms of Service, the following definitions apply.

• Website means the site located at https://www.gaowei.hair and all pages and content within it.
• Services means the computer systems design and related services, integrated e-commerce functions, and customer support we provide through the website.
• Products means any goods, digital items, or services made available for purchase through the website.
• User, you, and your mean any individual or entity that accesses the website or uses the services.
• Account means the registered profile you may create to use certain features of the website.

These definitions apply throughout the website and this document. Headings are provided for convenience only and do not affect the interpretation of these terms.

4. Use of the Website

You may use the website for lawful purposes only. You agree to comply with all applicable local, national, and international laws and regulations when using the website and the services.

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the website for your personal or internal business purposes. This license does not include the right to reproduce, modify, distribute, or exploit any part of the website without our prior written consent.

We reserve the right to modify, suspend, or discontinue any part of the website or the services at any time, with or without notice, and we will not be liable to you or any third party for doing so.

We may also update the content, features, and functionality of the website from time to time. Some features may require you to update your browser, device, or software to continue using them, and we are not responsible for any limitations caused by outdated equipment on your side.

5. Account Registration

Certain features of the website may require you to create an account. When you register, you agree to provide accurate, current, and complete information and to update that information as necessary.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately if you suspect any unauthorized use of your account or any other breach of security.

We reserve the right to suspend or terminate accounts that provide inaccurate information, violate these terms, or engage in fraudulent or abusive activity.

You may close your account at any time by contacting our support team. Closing your account does not remove records that we are required to retain for legal or accounting purposes.

6. Orders and Purchases

When you place an order through the website, you are making an offer to purchase the selected products. All orders are subject to acceptance by us, and we may refuse or cancel any order at our discretion, including orders that appear to be fraudulent or placed in error.

We make reasonable efforts to ensure that product descriptions, prices, and availability shown on the website are accurate. However, if an error is discovered after you place an order, we will contact you to resolve the matter before proceeding.

Once your order is accepted, we will send a confirmation to the email address you provided. The confirmation constitutes our acceptance of your offer and creates a binding contract for the purchase of the products listed in the order.

You are responsible for reviewing your order carefully before submitting it. If you need to change or cancel an order, please contact us as soon as possible. We will make reasonable efforts to accommodate your request, but we cannot guarantee that a change or cancellation will be possible once the order has entered processing.

7. Pricing and Payment

All prices displayed on the website are shown in the currency indicated at checkout and may be subject to applicable taxes and shipping fees. We reserve the right to change prices at any time without prior notice, although changes will not affect orders that have already been confirmed.

Payment must be made using one of the payment methods offered at checkout. By providing payment information, you confirm that you are authorized to use the selected payment method and that the information you provide is accurate.

All transactions are processed through secure, encrypted payment channels. We do not store your full payment card details on our servers.

In the event that a product is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel the order and refund any payment already made. We will contact you before doing so whenever reasonably possible.

8. Shipping and Delivery

We will make reasonable efforts to ship orders within the timeframe stated on the website, but delivery times are estimates and are not guaranteed. Delivery may be affected by factors outside our control, including carrier delays, customs clearance, and weather conditions.

Risk of loss and title for purchased products pass to you upon delivery to the carrier. You are responsible for providing an accurate shipping address and for being available to receive the delivery.

If a package is returned to us because of an incorrect address or repeated failed delivery attempts, we may charge a re-delivery fee or issue a refund for the product less shipping costs.

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the recipient, and we are not able to estimate them in advance.

9. Returns and Refunds

We want you to be satisfied with your purchase. Subject to the conditions described in this section, you may request a return or refund within 30 days of delivery for most products.

To initiate a return, please contact our support team using the details provided in the Contact Information section. Returned products must be unused, in their original condition, and accompanied by proof of purchase.

Refunds are issued to the original payment method after we receive and inspect the returned product. Shipping charges are generally non-refundable unless the return is due to our error or a defective product.

Certain products, such as opened software licenses or personalized items, may not be eligible for return unless they are defective. Any return restrictions will be clearly stated on the relevant product page before you complete your purchase.

10. Intellectual Property

All content on the website, including text, graphics, logos, images, software, and the overall design, is the property of Kunming Gaoweichao E-commerce Co., Ltd. or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, republish, upload, post, transmit, or distribute any content from the website without our prior written permission. The GaoWei name, logo, and related marks are trademarks of the Company and may not be used without authorization.

Any feedback or suggestions you provide to us regarding the website or services may be used by us without restriction and without any obligation to compensate you.

If you believe that any content on the website infringes your intellectual property rights, please contact us with a detailed description of the material and your rights, and we will investigate the matter promptly.

11. Acceptable Use

You agree not to use the website in any way that is unlawful, harmful, or that could interfere with the operation of the website or the experience of other users. Prohibited activities include the following.

• Attempting to gain unauthorized access to any part of the website, its servers, or its systems.
• Using automated tools, bots, or scrapers to extract data from the website without permission.
• Uploading or transmitting malicious code, viruses, or harmful content.
• Misrepresenting your identity or impersonating another person or entity.
• Interfering with or disrupting the security or integrity of the website.
• Using the website to infringe the rights of others or to violate any law.

We may investigate any suspected violation of this section and cooperate with law enforcement authorities where appropriate. We reserve the right to remove content and to restrict access for users who engage in prohibited conduct.

12. Disclaimer of Warranties

The website and the services are provided on an as is and as available basis, without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the website will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not guarantee the accuracy, completeness, or reliability of any content on the website.

Your use of the website is at your own risk. Some jurisdictions do not allow the exclusion of certain warranties, so some of the exclusions above may not apply to you.

No advice or information, whether oral or written, obtained by you from us or through the website creates any warranty not expressly stated in these terms. You are responsible for ensuring that the website meets your own requirements before relying on it.

13. Limitation of Liability

To the fullest extent permitted by law, Kunming Gaoweichao E-commerce Co., Ltd., its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or services.

Our total aggregate liability to you for any claims arising out of or related to these terms, the website, or the services will not exceed the amount you paid to us, if any, in the twelve months preceding the event giving rise to the claim.

Nothing in these terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for fraud or for death or personal injury caused by negligence.

You acknowledge that the limitations in this section are an essential basis of the bargain between you and us, and that we would not provide the website and services on the same terms without these limitations. You agree that any claim you may bring must be filed within one year of the event giving rise to the claim.

14. Indemnification

You agree to indemnify, defend, and hold harmless Kunming Gaoweichao E-commerce Co., Ltd. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising out of or related to your use of the website, your violation of these terms, or your infringement of any rights of a third party.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with our defense of such claims.

15. Termination

We may suspend or terminate your access to the website and the services at any time, with or without cause, and with or without notice, including if we reasonably believe that you have violated these Terms of Service.

Upon termination, your right to use the website will cease immediately. The provisions of these terms that by their nature should survive termination, including the sections on intellectual property, disclaimer of warranties, limitation of liability, and indemnification, will continue to apply.

16. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which Kunming Gaoweichao E-commerce Co., Ltd. is established, without regard to its conflict of law principles.

Any dispute arising out of or related to these terms or your use of the website will be subject to the exclusive jurisdiction of the competent courts in that jurisdiction, unless otherwise required by applicable law.

We encourage you to contact us first with any concern so that we can attempt to resolve it informally. Many disputes can be resolved quickly and without the need for formal legal proceedings.

17. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will update the effective date and, where appropriate, provide notice on the website.

Your continued use of the website after any changes to these terms take effect constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.

We are committed to fairness and clarity in every part of our agreement with you, and we will always strive to keep these terms understandable and consistent with how our website actually operates.

18. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us using the following details.

We value your feedback and will make every effort to respond to your inquiry promptly.

Thank you for taking the time to read these Terms of Service. Your continued use of the website confirms that you understand and accept the responsibilities and conditions described throughout this document.